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Contact Us
Have a question? We can help. We're a small but dedicated team! Please send us an email and we'll get back to you within 3 business days.
If you are interested in becoming a cork collection partner, please review all the options here.
For a collection drop-off location near you, see our drop-off location map.
For answers to the most commonly asked questions, please review our FAQ section.
General and Partner Inquiries
info@recork.com
ReCORK Head Office
#141, 10760 25th Street NE Calgary, AB T3N 0A1
Frequently Asked Questions
Top questions from individuals
If you have a small amount of cork, please use our interactive map to find a Public Collection Partner near you.
We recommend calling ahead to confirm the location is actively accepting cork.
We are happy to receive corks directly from individuals, but please only do so if you have 15lbs or more (that's around 1250 corks) as this is the threshold for environmentally efficient shipments.
Please do not send corks to us in small individual shipments; instead, drop your corks off at a Public Collection Partner or encourage your friends to save their corks until you reach 15 pounds. Then reach out to corksupport@recork.com for details on how to ship us your corks. Please note: The cost of shipping is the responsibility of the sender.
If there are no drop-off locations in your area, we encourage you to suggest the ReCORK program to local establishments such as liquor stores, wineries, restaurants, bars, grocery stores, or other community-focused businesses.
We only accept natural corks, not synthetic "fake" corks. We accept most types of natural corks.
Here's a visual guide.
Please remove all plastic, wire, foil and any other foreign materials from your corks before shipping them.
Top questions from our partners
Partners ship their corks directly to a ReCORK processing facility. Canadian shipments are sent to Calgary, AB. US shipments are sent to Napa, CA.
We only accept shipments above 15lbs. Please note: recycling partners are responsible for covering the cost of shipping. Shipments of 15-30lbs are the most economically and environmentally efficient.
Please send your corks in any large cardboard box.
Once you've collected a minimum of 15 lbs of natural cork, generate an address label through your partner account.
To generate your address label:
1. Log in to your ReCORK Partner account.
2. Navigate to the "Cork Shipments" section.
3. Click "Ready to Ship."
4. Complete the required fields.
5. Click "Submit Shipment."
6. Your shipping label will download to your computer.
Pack your corks in any large cardboard box, attach the address label and arrange shipment with your preferred carrier. Shipping costs are the responsibility of the sender.
For economic and environmental efficiency, shipments between 15-30 lbs are recommended.
Please generate a new label for each shipment and do not reuse old labels.
Whether you sign up as a Public or Private Partner depends on how you'd like to participate.
Public Partners are listed as drop-off locations where members of the public can bring their corks. Many businesses choose this option to increase foot traffic, build local visibility, and strengthen community connections. Even in areas with existing locations, additional Public Partners are welcome. More sites provide greater convenience and create additional opportunities for community engagement.
Private Partners participate in the program but are not listed as public drop-off locations. This option works well for teams collecting cork internally or within a closed network.
There is no cost to register as a ReCORK recycling partner. The cost involved would be shipping the corks you collect to us.
We only accept natural corks, not synthetic "fake" corks. We accept most types of natural corks.
Here's a visual guide.
Please remove all plastic, wire, foil and any other foreign materials from your corks before shipping them.