Return policy

At ReCORK, we create sustainable products that deliver peace of mind.

If you are not satisfied with your ReCORK purchase, simply contact us within 30 days of the original purchase for a return authorization. Products must be unused to obtain a return authorization.

Returns without a valid return authorization number will not be accepted by our shipping department.

What if my order arrives damaged?

Our products ship in eco-friendly packaging so they arrive on your doorstep safe and with minimal carbon footprint. If your product arrives damaged, please contact us within 30 days. We are happy to set up a return or exchange for any unused product.

1-year limited warranty

We stand behind the quality and performance of every product, as well as the personal satisfaction of our customers. ReCORK offers a 1-year limited warranty against defects in materials or workmanship. This does not include damage caused by misuse, inappropriate use or normal wear and tear. Faulty product validated under the warranty claim will be repaired or replaced at the discretion of ReCORK. ReCORK will not be responsible for any costs, losses or damages incurred as a result of returning a product.

If your product is covered under warranty, please email us at info@recork.com along with an explanation, the date of purchase, and photos of the damaged or defective product.